Corporate Account Managers

Are you a recent graduate who is looking for a temporary position until securing your dream position? This role could be ideal! My Client, a contemporary, sophisticated and luxuriant business based in Tewkesbury, are looking for a full time Corporate Account Executive to join them on a temporary basis up until Christmas Eve.

You will need to be available to work until Friday 23rd December to be considered for this role.

As a Corporate Account Executive you will be responsible for delivering a high quality of service to customers. You will have the ability to provide a high level of customer care and be able to work independently.

Duties will include:

Dealing with customer enquiries both via telephone and online
Process orders and deal with a complexity of customer enquiries
Ensuring that all customers receive an excellent level of service
Providing assistance to other departments when required
Assisting with other duties as requested by the Customer Service Team Leader
Ensuring all relevant information is passed to individual staff utilising a contact database
Assisting in ensuring satisfaction with the service is monitored and ensuring feedback is acted upon to achieve a customer focused service
Ensuring that all customers both internally and externally are provided with a high quality service and are at all times treated with dignity and in accordance with their individual needs
Essentials:

Ability to communicate effectively with colleagues and customers at all levels
Ability to use mathematics to solve order calculations
Ability to undertake a diverse range of customer based services both by direct contact and through the support of other staff
Knowledge of computerised systems and high level of keyboard skills
Experience in a similar role with multi-functional office/customer interface environment
Ability to be flexible regarding workloads and varying circumstances, work to targets and record information accurately, clearly and concisely
If this role is of interest to you and you are available immediately please call the office ASAP on 01242 701 123 or alternatively please send an up to date, Word Document copy of your CV to Claire Nelson at [email protected].

To ensure that your application receives the fullest possible attention, it is essential that you consider carefully the role that you are applying for, and then ensure that your CV contains all relevant information about yourself in relation to that role. This is important because, in the present economic climate, we receive a great many applications and are unable to respond to them all. Hence, if you do not hear from us within one week, we regret you must conclude on this occasion your application has been unsuccessful.

As a local Recruitment Agency you will be required to attend a meeting with ourselves at our offices in Cheltenham prior to your details being passed onto our clients.

Candidates need only apply if you are within an hour of a Gloucestershire postcode or already have plans of relocation to the Gloucestershire area in place.

Truly Tailored Recruitment Services are an equal opportunities employer and encourage applications from all areas of society.